A few days ago, I bought a $100 Ikea chest kit of four drawers. As I was cautiously assembling the parts while browsing through the instruction manual, I realized that a few hinges and screws were missing. I checked the wrapping material, the room floor etc. but I couldn’t find them anywhere. I started to blame myself for “accidentally losing” certain important parts of the chest. Frustrated at myself, I then did a detailed sweep of my room. Still no luck. In the end, I somehow managed to make the chest stand on its feet and operational. But the fact of the matter is: those hinges and screws were not even included in the package in the first place! But there I was blaming and getting pissed-off at myself.
When a users blames him/her-self when a product under-delivers or misbehaves, then the real fault lies with the product, not the user. It’s a badly designed product to begin with!